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Q : What is the Company’s Samples Policy ?
A : 1) The Company shall provide Free samples. The Courier charges for the samples is to be borne by the buyer through his courier account or Western Union

2) Customized Samples:a) Samples which are required to be made especially as per Customer’s specifications and are not in normal form of the Company’s product range.b) Customized Samples may require development of moulds, dies, packaging, tooling etc.c) For such customized samples; a development cost is to be borne by the buyer.
 
 
Q : How does the Company take care of Child health ?
A : The issue of Child health is of utmost concern. Raw materials of the highest quality and safety standards have been used for the manufacturing and packing of the products.
The products are packed in a clean environment and are Non – Toxic. The products are tested by the Swiss laboratory. SGS and have been found to be conforming to the European Standard of EN -71 ( part 3 ). Certificates shall be available upon request. Thus the products are safe for children to use.
 
 
Q : What does the CE marking on the products mean ?
A : The CE marking means that the products are manufactured as per the European Standards of EN – 71 ( Part 3 ).
This ensures that in the products certain elements are within the safe limits. This makes the products very safe for children to use.
Our products have been tested conformity to EN-71 ( Part 3) standards by the Swiss Laboratory SGS, is an internationally recognized organization and is authorized to test products for conformance to the CE norms.
 
 
Q : Can the Company manufacture in Customers brands or Customized packing ?
A : Yes, that is possible. The Customers would need to provide their own artwork on CD. The Minimum Order Quantity requirements to be met.
 
 
Q : What would be the delivery period for our Order ?
A : Normally for a 1 x 20' FCL it takes 30-45 days depending upon the product.
 
 
Q : What is the Procedure for becoming a Distributor of Rabbit products ?
A : You would need to send your Enquiry for Distribution along with your Business profile mentioning the companies and brands that you currently distribute.
You will then receive a Distributor Assessment Form from the company, to be filled and sent back to the company for approval.
 
 
Q : What will be the Minimum Order Value ?
A : The Minimum order value for a shipment is USD 5000.00. Orders shipped below USD 5000.00 will attract a forwarding charge of USD 250.00 to cover the forwarding cost from Factory to Port.
 
 
Q : What will be the Min order Quantity ( MOQ ) for an item ?
A : The MOQ will depend upon the item ordered, it shall be advised upon request.
 
 
Q : To which address should the TT amount be remitted?
A : TT Remittance details :
Correspondent Bank : Bank of America NA,
Address : P.O. Box No. 5938, Grand Central Station, New York N.Y. 10163.
Swift Code : BOFAUS3N

Beneficiary Bank : Corporation Bank, Mumbai A/c No. 6550791950.
Swift Code : CORPINBB132

Beneficiary Account name: Rabbit Stationery Pvt. Ltd.
Address : 141, Mahatma Gandhi Road, Pune-411001, India.
Beneficiary A/c No.: 2423.
 
 
Q : What are the Company’s Terms on Exclusivity ?
A : Exclusivity for an item can be finalized after reviewing the sales performance for a period of 6 months.
   
 
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